Caracterización de la producción científica en el área disciplinar de la minería de proceso

Abstract

Process mining is a powerful technique for management and business intelligence that in recent years has aroused interest in the scientific community, where there has been an increase in research in this knowledge area. In the present work, the applied methodology includes a set of bibliometric indicators that allowed to quantify, visualize and evaluate the scientific production results on process mining. Thanks to the analysis realized in the Scopus database during the period 2002-2017, it was possible to show that the education sector represented by the universities is the most outstanding, and that the European continent is the one that incarnates the scientific research core, being in this respect Holland the country with the highest research in the examined topic. Regarding the documentary typology, it was the publication of scientific articles published which stood out with respect to other research outputs, and the year 2015 excels as the most productive. In America, the United States is the leading country. This study allows us to conclude that in highly industrialized countries there is a sustainable scientific production on the subject in question, and that in Latin America and the Caribbean begins to emerge a tendency which includes process mining as a strategy for business process management.